Privacy Policy

Welcome to Relax Sofa Cum Bed. We respect your privacy and are committed to protecting any personal information you provide while using our website www.relaxsofacumbed.com. by accessing or using this Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email Address
  • Phone Number
  • Information submitted through contact forms, quotation requests, feedback forms, inquiries, or customer support communications

We may also automatically collect certain technical information such as your IP address, browser type, device information, operating system, referring URLs, pages viewed, and the duration of your visit to the Website.

Purpose of Data Collection

The information we collect may be used to provide products and services, respond to inquiries, offer customer support, administer and improve the Website, monitor security, prevent fraud, conduct analytics, send marketing and promotional communications, comply with legal obligations, and protect our rights, business interests, property, and legal claims. We may also use anonymized, aggregated, or non-identifiable information for any lawful business purpose.

Legal Basis for Processing

Where applicable, we process personal information based on your consent, the necessity of performing contractual obligations, compliance with legal requirements, or our legitimate business interests, including security, fraud prevention, business operations, service improvement, and marketing activities.

Sharing of Information

We do not sell personal information. However, we may share information with service providers, contractors, payment processors, logistics and delivery partners, hosting providers, technology vendors, legal advisors, accountants, professional consultants, government authorities when required by law, and potential buyers, investors, affiliates, or successors in connection with mergers, acquisitions, restructuring, or transfers of business assets. We may also disclose information when reasonably necessary to protect our rights, enforce agreements, investigate fraud or security incidents, or comply with legal obligations.

Data Retention

We retain personal information for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, enforce agreements, and protect our legal rights. Archived, backup, or anodized records may be retained for longer periods where reasonably necessary.

Security

We implement commercially reasonable security measures to safeguard information. However, no method of electronic transmission, storage, or processing is completely secure. Accordingly, we do not guarantee absolute security and disclaim liability for unauthorized access, cyber attacks, data breaches, interception, loss, corruption, or misuse of information beyond our reasonable control.

Marketing Communications

By submitting your contact information through the Website, you consent to receiving promotional materials, offers, updates, service related notifications, and other communications from us. You may opt out of marketing communications at any time through the unsubscribe options provided.

User Responsibilities

Users are responsible for providing accurate information, maintaining the confidentiality of account credentials where applicable, and ensuring lawful use of the Website. Users must not submit information belonging to third parties without obtaining the necessary authorization.

Disclaimer of Liability

To the fullest extent permitted by law, the Website and all related services are provided on an “as is” and “as available” basis. We make no warranties regarding uninterrupted operation, security, accuracy, reliability, or availability. We shall not be liable for any direct, indirect, incidental, consequential, punitive, special, or exemplary damages arising from the collection, use, disclosure, loss, theft, corruption, or unauthorized access to information. Users acknowledge that transmitting information over the internet is undertaken at their own risk.

Indemnity

Users agree to indemnify, defend, and hold harmless the Company, its owners, directors, employees, affiliates, agents, representatives, and successors from any claims, liabilities, damages, losses, penalties, costs, or expenses arising from violations of this Privacy Policy, violations of applicable laws, submission of inaccurate or unauthorized information, or misuse of the Website.

Changes to this Policy

We reserve the unrestricted right to modify, amend, update, replace, or revise this Privacy Policy at any time without prior notice. Any updates become effective immediately upon publication on the Website, and continued use of the Website constitutes acceptance of the revised Privacy Policy.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

  • Company Name: Relax Sofa Cum Bed
  • Address: 71/2, Block No.-2,WHS, Kirti Nagar, Delhi-110015
  • Email: relaxscb37@gmail.com
  • Phone No.:  +91 9650352226 | +91 1140538917

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India, and users expressly consent to such jurisdiction.

Website Disclaimer

The information provided on this Website is published by Relax Sofa Cum Bed for general informational and commercial purposes only. By accessing and using this Website, you acknowledge and agree to the terms outlined in this Disclaimer.

No Warranty

All content available on this Website, including product descriptions, specifications, dimensions, pricing, images, availability, and other information, is provided on an “as is” and “as available” basis. While we strive to keep information accurate and up to date, Relax Sofa Cum Bed makes no warranties or representations, whether express or implied, regarding the accuracy, completeness, reliability, suitability, or availability of any content, products, or services displayed on the Website. We do not guarantee uninterrupted access to the Website or that it will be free from errors, viruses, or other harmful components.

Product Variations

Furniture products may vary slightly from the images displayed on the Website. Differences in upholstery, fabric texture, wood grain, finish, color, dimensions, and materials may occur due to lighting conditions, screen settings, manufacturing processes, and the natural characteristics of materials. Such variations are normal and shall not be considered defects or grounds for claims, refunds, or disputes.

Limitation of Liability

Relax Sofa Cum Bed shall not be liable for any loss or damage arising from:

  • Use of the Website
  • Reliance on Website content
  • Product delays or availability issues
  • Technical failures
  • Unauthorized access to data
  • Third-party actions

Third Party Links

This Website may contain links to third-party websites for user convenience. Relax Sofa Cum Bed does not control, endorse, or assume responsibility for the content, policies, products, services, or practices of any third-party website. Users should review the applicable terms and policies of such websites before engaging with them.

Right to Modify

Relax Sofa Cum Bed reserves the right to modify, update, suspend, remove, or discontinue any content, product information, service, feature, or part of the Website at any time without prior notice. Continued use of the Website after any modifications constitutes acceptance of the updated Disclaimer.

Terms and Condition

Acceptance

By accessing or using this Website, you agree to be legally bound by these Terms & Conditions, the Privacy Policy, the Disclaimer, and all applicable laws and regulations. Your continued use of the Website constitutes your acceptance of these terms in full.

Intellectual Property

All content available on this Website, including but not limited to logos, designs, product photographs, text, catalogues, graphics, videos, and other materials, is the exclusive property of Relax Sofa cum Bed. Such content is protected by applicable intellectual property laws and may not be copied, reproduced, modified, distributed, published, transmitted, displayed, or otherwise used without the prior written permission of the Company.

Product Information

The Company strives to provide accurate product information; however, product specifications, dimensions, pricing, materials, colors, and availability are subject to change without prior notice. The Company reserves the right to refuse or cancel orders, limit purchase quantities, modify product details, and correct pricing or typographical errors at any time.

Quotations

All quotations provided by the Company are for informational purposes only and shall be considered non-binding unless expressly confirmed in writing by the Company. The Company reserves the right to revise or withdraw quotations at its discretion before formal acceptance.

Delivery & Handling

Unless expressly agreed otherwise in writing, all responsibilities relating to delivery, transportation, unloading, shifting, lifting, installation, and handling of products shall rest solely with the customer. Any damage, injury, accident, loss, delay, expense, or claim arising during transportation, unloading, lifting, installation, or handling of products shall be entirely at the customer’s risk and responsibility. The Company’s responsibility for the products shall cease upon dispatch of the goods from its premises.

Limitation of Liability

To the maximum extent permitted by law, the Company’s total liability arising from any claim, dispute, or cause of action shall not exceed the amount actually paid by the customer for the specific product giving rise to such claim. Under no circumstances shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, business interruption, loss of business opportunities, emotional distress, reputational damage, or third-party claims.

Indemnification

Users agree to indemnify, defend, and hold harmless the Company, its owners, directors, employees, affiliates, agents, representatives, and successors from and against any claims, liabilities, losses, damages, penalties, costs, expenses, or legal fees arising from misuse of the Website, violation of these Terms & Conditions, violation of applicable laws, infringement of third-party rights, or any act or omission attributable to the user.

Governing Law

These Terms & Conditions shall be governed by, interpreted, and enforced in accordance with the laws of India, without regard to any conflict of law principles.

Jurisdiction

Any dispute, controversy, claim, or legal proceeding arising out of or relating to these Terms & Conditions, the Website, or any products or services provided by the Company shall be subject exclusively to the jurisdiction of the competent courts located in New Delhi, India, and users expressly submit to such jurisdiction.